The Art of Gig

March 19, 2015 By

I don’t talk about my consulting gigs much on this blog, since there is surprisingly little overlap between my money-making work and my writing. But many people seem to be very curious about precisely what sort of consulting I do, and how that side of ribbonfarm operates. Unfortunately, it’s hard to explain without talking about actual cases, and I can’t share details of most engagements due to confidentiality constraints. But fortunately, one of my recent clients agreed to let me write up minimally pseudonymized account of a brief gig I did with them a while back.  So here goes.

It all began when my phone rang at 1 AM on a Tuesday morning a few months ago. The caller launched right into it the moment I answered.

“Oh thank God! Donna has the ‘flu…I tried calling Guanxi Gao, but I can’t reach him. I left a message but… omigod, we’re going to run out of inventory by Friday, what are we going to do?”

If you aren’t used to the consulting world, this is how most engagements begin: you’re dropped into a panicked conversation in the middle of a crisis that has already been unfolding for sometime.

Luckily, I was not yet in bed, but doing some routine Open Twitter Operations from the Ribbonfarm Consulting Command Center.

I hit the red alert button on my desk, which turned off all but one of the 16 flat-panel displays that line one wall of the darkened main room of the RCCC. The one that stayed on showed a blank 2×2 grid with a flashing lemon-yellow border. The speakers switched from Mongolian throat singing to a steady pip…pip…pip. 

16panel

Many consultants today use more complicated first-responder protocols, but I am old-fashioned. One clean vertical stroke, one clean horizontal stroke, at most 10 quick labels, and you’ve got your Situation all Awared-Up in the top right. 75% complexity reduction in minutes.

Ten seconds into the call, and I was already set up to Observe, Orient, Decide and Act. This is the sort of agility my clients have come to expect from me.

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The Art of Agile Leadership

March 12, 2015 By

Like most of you, I have no idea what I am doing 98.3% of the time I make a decision. Of that slice of the pie, I am actively getting it not-even-wrong 93% of the time. I bumble through on the strength of the 5.3% of the time I get it right by accident, and the 1.7% of the time a dim sense of direction lasts long enough that I can think more than one step ahead.

Of course, being the geniuses we are, we use almost all of the slim edge we possess over randomness — to the tune of 6.9%  of the available 7% — to convince ourselves we actually know what we’re doing all the time. This evolving, self-congratulatory narrative of determinate agency is what we humans call “culture.” We dislike indeterminacy almost more than non-survival.

This means our survival, at individual and collective levels, rests on our actions during the 0.1% of the time we:

  1. Have a dim sense of what the hell we are doing, and
  2. Are doing something other than congratulating ourselves about it.

Fortunately, thanks to the miracle of compound interest, over hundreds of thousands of years, we’ve collectively translated this thinnest of thin edges into an altered environment that is highly forgiving to having almost no idea what we’re doing, almost all of the time. This environment is what we humans call “civilization.”

This view is basic calibration concerning the human condition. If you’re lucky, you’ll figure this out at some point. If you’re really lucky, you’ll promptly forget it.

But if you’re really, really lucky, you’ll never figure it out at all and turn into a leader.

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Gardens Need Walls: On Boundaries, Ritual, and Beauty

March 4, 2015 By

Sarah Perry is a contributing editor of Ribbonfarm.

This essay attempts to place ritual in the context of evolving complex systems, and to offer an explanation for why everything is so ugly and nobody seems to be able to do anything about it.

On Boundaries and Their Permeability

Boundaries are an inherent, universal feature of complex systems. Boundaries arise at all scales, defining the entities that they surround and protecting them from some kinds of outside intrusion. To be functional, boundaries must be permeable, allowing the entities to take energy and information from outside themselves. If we are looking at complex systems, we will find boundaries everywhere.

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The Mother of All 2x2s

February 25, 2015 By

A few weeks ago, I tweeted that I had made up the mother of all 2x2s — taxes vs. play/death vs. life — and that a large fraction of the models I’ve been playing with over the last couple of years, here on this blog, seem to fall neatly into (or are amenable to being forced without too much arbitrariness into) this 2×2. Understandably, there was some skepticism. Well, here we go. I’ve put not one, not two, but thirteen of my models (some of which I haven’t shared before) in 2×2 forms. Not only that, I figured out a personality test of sorts based on these models. For convenience, I made a deck out of the 2x2s rather than making this a blog post with 13 images. If you have trouble viewing the deck below, use this link to view it directly on slideshare.

I am working on refining this, and also developing versions for businesses, cities and nations.

I suspect this will not make much sense to people who haven’t been following along on this thought trail, and will require some work even for those who know where this is all coming together from. At some point, I’ll put together a talk track or an expository essay, but if you’ve read at least some of the posts linked on the first slide, you should get at least a sense of the multi-model. You should be able to usefully try out the personality test even if you don’t quite understand every 2×2, but are able to classify yourself on most of them.

Colin Dickey: Tempo Shifts

February 24, 2015 By

Colin Dickey has a great article on Berfrois called Tempo Shifts on the Gregorian reform. Here’s an extract:

The Gregorian Reform was motivated initially by religious purposes: the slippage was moving Easter farther into summer, creating problems with the festival calendar of the Roman Catholic Church. The solution devised by the Church was first to remove Leap Days from three out of four centennial years (thus, the years 1700, 1800, and 1900 would not by Leap Years, but 2000 would), bringing the calendar closer in line to the actual solar year. Additionally, ten days were to be dropped from the Calendar to bring Easter back in line with its date in the fourth century, when it was first established by the Council of Nicea. October 5-14, 1582, the Pope decreed, would disappear.

Read the whole thing. Great subplot on Guardian versus Trader uses of time (ecclesiastical versus commercial calendars have different needs).

HT: Alan Martin.

A Dent in the Universe

February 18, 2015 By

At higher levels of the Maslow hierarchy, imagination is a survival skill. At the apex, where self-actualization is the primary concern, lack of imagination means death. Metaphoric death followed by literal death of the sort that tortured artists achieve through suicide. Less sensitive souls, such as earnest political philosophers and technically brilliant but unimaginative mathematicians, seem to end up clinically insane and institutionalized. Or as ranting homeless psychotics.

One way or the other, once you’ve clambered and backslid past the lower levels of the hierarchy, and found a shaky foothold near the top of esteem, lack of imagination kills as surely as hunger or guns. It just takes a little longer. We subconsciously recognize this threat, which is why we eagerly accept almost any excuse to arrest development at the esteem stage. The market for mostly harmless theaters of self-actualization thrives because we know the real thing punishes failure with death or madness. It’s the difference between a shooting video game and a war.

Which is not to say that imagination is not useful at lower levels. Presumably there are imaginative ways to escape from a bear chasing you or feed yourself. But some pretty unimaginative animals seem to manage using robotic instincts alone, so clearly imagination is not necessary. It is only sometimes useful, and often a liability.

maslow

But at higher levels,  imagination is necessary for tackling life. This is because, at higher levels of the hierarchy, the problem is  surplus freedom: what do you do when there is nothing specific you have to do? Where there are many sufficient paths forward, but no necessary ones?

Whatever you do, it turns out that being imaginative in dealing with the challenge of surplus freedom amounts to what Steve Jobs called putting a dent in the universe. Wanting to put a dent in the universe is not a matter of first-world entrepreneurial self-aggrandizement. It is a matter of life and death for everybody who is not killed by something else first.

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What Is Ritual?

February 11, 2015 By

Sarah Perry  is a resident blogger visiting us from her home turf at The View from Hell.

If we should inquire for the essence of “government,” for example, one man might tell us it was authority, another submission, another police, another an army, another an assembly, another a system of laws; yet all the while it would be true that no concrete government can exist without all these things, one of which is more important at one moment and others at another. The man who knows governments most completely is he who troubles himself least about a definition which shall give their essence. Enjoying an intimate acquaintance with all their particularities in turn, he would naturally regard an abstract conception in which these were unified as a thing more misleading than enlightening. And why may not religion be a conception equally complex?

William James, The Varieties of Religious Experience, Lecture II

http://en.m.wikipedia.org/wiki/Khlysts

Khlyist ecstatic ritual

What is ritual? The religious studies scholar Ronald R. Grimes presents six pages of short definitions of ritual as an appendix to his The Craft of Ritual Studies; they make for fun reading, but also suggest a hopeless confusion surrounding a tempting and fascinating topic. William James, in his 500-page Varieties of Religious Experience, provides for us, instead of a single essence of religion, what he calls an “apperceiving mass” – plentiful examples through which the nuances of the matter will gradually reveal themselves. Since a blog post is hardly the place for such an “apperceiving mass,” I will attempt instead to define ritual within a tidy framework, keeping in mind that any such reduction will necessarily miss some of the important aspects of a major human domain. Nonetheless, I do think my simple model provides insight into the nature of ritual, and helps us to make sense of the seemingly irrational behaviors of other cultures, as well as the ways in which modern Western culture is itself a strange, ritual order.

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Refactor Camp 2015: Narrative

February 2, 2015 By

It’s Refactor Camp time again for the fourth time.  As with the last three years, the event will again be held in the Bay Area over the first weekend in March.  This year, that’s the weekend of March 7-8 in San Francisco. Click here to register.

refactorCamp2015

The theme this year is narrative. Even though this remains a small event of about <50, it looks like we will have a remarkably diverse set of takes on the theme, from narrative-themed card games and exercises with tropes  to prediction exercises and lightning talks about the role of narrative in culture and politics.  Check out the event page for more details on the content.

About 3/4 of the tickets have already been claimed by returning attendees from previous years, so if you want one of handful left over for new attendees, grab it now. Joseph Kelly is doing all the heavy lifting pulling this together, so major thanks are due to him.

We’ve been able to lower the price from $95 – $75 this year, thanks mainly to the generous in-kind support from hardware startup Plethora, who are hosting us at their futuristic manufacturing facility. We’ve avoided free venues in the past, since a highlight of the event has been uniqueness of venue and activity possibilities, but this time, we’ve managed to pull together “free” and “unique.” Plethora founder Nick Pinkston (who spoke at the first Refactor Camp in 2012 and has been a regular since) will be conducting a factory tour, showing us how Terminators, interstellar drives and hover boards are being assembled. He will also be conducting a tour of the Dogpatch industrial/waterfront neighborhood.

***

In other news, I’ll be participating in another interesting event: the Exosphere Hydra II bootcamp, in Vina del Mar, Chile, as a facilitator. I’ll be there the second half of April for two weeks, teaching a short course that I hope to make more broadly available afterwards. If you’re looking for a great venue to launch a major life change (a startup, lifestyle business, career change), this might be for you. They have a few spots left I believe (I’ll be there only for 2 weeks, but the full bootcamp is 8 weeks; runs March 16 – May 8).

The Heroine’s Journey

January 28, 2015 By

What are women afraid of? Why do women matter? How are women useful? Do these questions have gender-specific answers?

In The Power of Myth, Joseph Campbell says that a hero is “someone who has found or achieved or done something beyond the normal range of achievement and experience. A hero properly is someone who has given his life to something bigger than himself or other than himself.” He goes on to distinguish between physical heroes, those who do deeds, and spiritual heroes, those who “[have] learned or found a mode of experiencing the supernormal range of human spiritual life, and then come back and communicated it.”

This is a grand and beautiful model. And especially when we just leave it at “someone who has achieved something beyond the normal range of achievement and experience,” it works very well for a hero of any gender. But when Campbell gets into the specifics of what counts or is celebrated as an unusual achievement, or how that achievement goes about getting done, I start thinking “well those are pretty unambiguously good achievements, but they’re also pretty male.”

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Let’s Play! Narrative Discovery vs. Expert Guides

January 21, 2015 By

Ryan Tanaka is a resident blogger, visiting us from his home turf at http://ryan-writer.com. The latest musical work that inspired this article can be found here. (Animated music video!)

If you’ve been watching South Park’s recent episodes, you might have noticed YouTube commentator PewDiePie making a few cameos here and there near the top corners of your screen.  South Park is typically known for its brutal treatment of celebrity and public figures, but surprisingly, PewDiePie was portrayed in a very favorable light this time around: as the protagonist that saves Christmas and the future of entertainment as a whole.  (No spoilers here, just watch the episode for yourself.)

For those unfamiliar with PewDiePie’s work, most of his videos consist of “Let’s Play” videos, where he literally sits at his computer in his bedroom, playing video games in real-time as he makes commentary and jokes to go along with it.  Most of the dialogue is unscripted and improvised, with him simply reacting to the things that happen on screen.

PewDiePie

“What the fuck is that?  What the fuck?” ~[PewDiePie, pretty much every episode]

Regardless of your opinion of PewDiePie himself, Let’s Play videos are more than just a passing fad: it’s arguably the new paradigm of how game commentary will work from here on out.  It has been wholeheartedly embraced by the indie gaming community and the younger generations of our time, even as critics continue to label the medium as being dumbed down and superfluous.  Commentators may occasionally overreact or throw some acting in there for good measure, but the fact that these videos are filmed in real-time helps to keep the experience of it authentic and genuine — something that tends to be missing in today’s sarcasm and irony-ridden cultural environments.  (Personally I prefer watching Markiplier’s channel, just as a matter of personal taste.)  A good portion of game commentaries are admittedly geared towards juvenile and slapstick humor, but there’s something cathartic and reaffirming about watching these videos as they progress through the game at their own pace.

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