Fear of Improvisation (and Clunkers)

Late Saturday afternoon, I headed out from my apartment to pick up my wife from the airport, about 30 miles away. It was pouring and cold. Traffic was heavy and slow as I caught 395 North into the district. Just as I was about to enter the tunnel that leads into Washington, DC, I heard it: a loud, ugly CLUNK! followed by the jarring tinny racket that tells you that your car is dragging something metallic along. A minute later, I heard the harsh throb of an unmuffled engine. I took the first exit I could, which unfortunately, dumped me right into the heart of Washington, DC. I found a parking spot and stepped out. As I’d suspected, it was my exhaust. A bracket had broken and the exhaust assembly was being dragged along. Here’s a picture of the fix I improvised with my belt, before driving back home. I expect it will hold up fine for the additional mile or so to my repair shop on Monday.

exhaust

The fix, as you can see, is not a particularly clever one. What struck me though, as I thought of it, was how just how long I spent on dumb, unproductive by-the-book “call AAA” thoughts before giving myself permission to figure out this obvious fix. It strikes me that quite often, what holds us back from improvising creative options is not lack of creativity or ingenuity, but a vague fear of improvisation itself. So I poked around the idea a little bit and realized that the fear of improvisation is really the fear of death. Here’s why.

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Hello to Slashdotters, Gervais Principle Follow-Ups

I don’t do many meta posts, but yesterday’s slashdotting (thanks @kdawson) of the Gervais Principle post, complete with a couple of hours of server-choking,  certainly demands one. The day easily broke all traffic, comment and coffee-buying records on this blog. So, a “Hello!” to everybody who found ribbonfarm.com through Slashdot, and I hope you sign up for the RSS feed or email list. I am posting this to introduce you to the rest of this blog and do a quick initial reaction to the comments (here, on Slashdot, Twitter, and on Hacker News).  So here goes.

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The Gervais Principle, Or The Office According to “The Office”

My neighbor introduced me to The Office back in 2005. Since then, I’ve watched every episode of both the British and American versions. I’ve watched the show obsessively because I’ve been unable to figure out what makes it so devastatingly effective, and elevates it so far above the likes of Dilbert and Office Space.

Series Home | Part I | Part II | Part III | Part IV | Part V | Part VI | ebook

Until now, that is. Now, after four years, I’ve finally figured the show out.  The Office is not a random series of cynical gags aimed at momentarily alleviating the existential despair of low-level grunts. It is a fully realized theory of management that falsifies 83.8% of the business section of the bookstore.  The theory begins with Hugh MacLeod’s well-known cartoon, Company Hierarchy (below), and its cornerstone is something I will call The Gervais Principle, which supersedes both the Peter Principle and its successor, The Dilbert Principle. Outside of the comic aisle, the only major and significant works consistent with the Gervais Principle are The Organization Man and Images of Organization.

hughMcLeodCompanyHierarchy

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A Brewing Storm in Psychology

For several months now, I’ve been noticing a distinct pattern in psychology-beat reporting in major sources of commentary like the New Yorker, Atlantic Monthly and the New York Times. I sense that something really big is brewing in psychology. Big enough to deserve the overused phrase “paradigm shift.” Some of the more obvious elements are a renewed focus on longitudinal studies, narrative analysis, and the impact of social network approaches. But overall, I haven’t been able to put the whole picture together, so I thought I’d share a bunch of (excellent) articles that highlight important aspects of what is going on, as well as my preliminary conclusions. This should make for good weekend reading: many of the pieces I am linking to below are in-depth multi-page pieces.  It’ll take me probably another 3-4 months of simmering before I can figure this picture out, but maybe you can beat me to it or help me get there faster.

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The Tao of Frogger

Remember Frogger? The classic video game that inspired a memorable Seinfeld episode? It struck me that the game illustrates the difference between working smart and various flavors of working stupid. So here is one of my world-renowned cartoon philosophy illustrations (haven’t done one in a while).  Of course, the full-blow version also has crocodiles, turtles and a busy highway, but let’s keep it simple.

frogger

The Allegory of the Stage

Have you ever taken a deep breath and stepped out on a stage of some sort to perform? Time  slows down. Sounds quiet down and you can actually hear the thudding of your heart. And then, just as suddenly, as your performance starts, your acute sense of self-consciousness is forced to recede. Time speeds back up and the audio gets turned up again.  You are left with a hallucination-like memory of that moment of transition. This experience, which I call the “trigger moment”  is at the heart of the allegory of the stage.

spotlight

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Your Evil Twins and How to Find Them

Recently a reader emailed me a note: “I just wanted to bring to your radar ‘the pleasures and sorrows of work’ by Alain de Botton, and what you thought of its theses.” Now de Botton (The Pleasures and Sorrows of Work, The Consolations of Philosophy, How Proust Can Change Your Life) has been on my radar for a while. I had browsed his books at Barnes and Noble a few times, but always put them down due to strange, sick feelings in my stomach. Thanks to this reader’s gentle nudge, I finally caved and read the first of the three, and managed to figure out why de Botton’s books had made me viscerally uncomfortable at first glance: he is my evil twin. An evil twin is defined as somebody who thinks exactly like you in most ways, but differs in just a few critical ways that end up making all the difference. Think the Batman and the Joker. Here’s why evil twins matter, and how to discover yours.

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Knowing and Caring

Do you ever idly fantasize about kicking a wine enthusiast in the pants? Wine enthusiasts routinely confuse knowing with caring. They are eager to explain to you that this 1992 Chardonnay has more body while that one has a cleaner finish.  They assume that if only you knew you would start to care. I made up this 3×3 matrix to illustrate the various combinations of knowing and caring about any sort of A-B distinction. Ponder. I will explain.

knowCare

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Time and Money: Separated at Birth?

An intriguing theme keeps popping up in finance discussions: the relationship between time and money. The best-known line of thinking is the one that Ben Franklin popularized, that time is money. This is the Protestant ethic in three words. Then there is the transactional view that says that time can be traded for money. Let’s call it the Catholic ethic. There is a third view, which I’ll call the Zen ethic. The first two lead to misery. The third, I speculate, does not.

timeMoney

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The Manager on Labor Day

There will never be a Management Day to complement Labor Day. The reason lies in the nature of the function, which I once flippantly defined as “delegating whatever you can define, and doing whatever you cannot.” What you cannot define, you cannot step away from. Stuff so ambiguous, you can only define it after actually doing it. When worker bees step away from their tools, situation awareness fades rapidly, and perforce, they must relax a little. There are no tools to the management trade. Your head is it, and it goes with you to the beach, even on Labor Day.

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